Legal
Privacy Policy
We advise other businesses on handling data responsibly. It would be a poor look not to do it ourselves.
The short version. This website sets no cookies. We run no analytics, no advertising pixels, and no tracking of any kind. The only personal information we get from this site is what you choose to send us. We never sell it, and we never share it for marketing.
01Who this applies to
This policy explains how Safe Harbor Compliance Services, a division of Cantatore Law PLLC ("we", "us", "our"), handles personal information collected through www.safeharbor-compliance.com.
It covers visitors to this website. It does not cover information we hold about clients in the course of an engagement — that is governed by our engagement letter and by our professional obligations of confidentiality and attorney–client privilege, which are considerably stricter than this policy.
02Information you give us
The only information we collect directly is what you choose to send us. That may include:
- your name;
- your email address;
- your telephone number;
- your business name, if you give one;
- the subject you select and the message you write;
- anything else you volunteer on a call or by email.
A note on how our contact form works. When you submit the form on our contact page, the details you typed — your name, your company or brand if you give one, your email address, your telephone number if you give one, the subject you choose, your message, and which of the two optional text-message tick-boxes you ticked (if any) — are sent to our own server, stored there, and emailed to us so that we can reply. Alongside them we record the date and time, the IP address the message was sent from, and your browser's user-agent string; those are used only to prevent automated abuse of the form, and for nothing else. The form passes nothing to an advertiser, an analytics service, or a data broker.
As set out in our Terms & Conditions, please do not send confidential material before a signed engagement letter is in place. Email is not a secure medium, and information sent before an attorney–client relationship exists may not be privileged.
03Information collected automatically
We do not use cookies, web beacons, advertising pixels, session recording, heat-mapping, or any analytics package on this website. We do not build profiles of visitors, and we do not track you across other websites.
As with essentially any website, the web server that delivers these pages may record basic technical information in its logs — such as an IP address, the page requested, the date and time, and the browser's user-agent string. Where such logs exist they are used only to keep the site running securely and to diagnose faults, are not used to identify individual visitors, and are retained only for a short period before being overwritten.
04Third parties
There is exactly one third party involved in serving this website:
- Google Fonts. The typefaces used here are served by Google Fonts. When your browser loads them, it requests them from Google's servers, so Google receives your IP address and basic browser information. That is governed by the Google Privacy Policy. We have no access to that data and receive nothing back from Google.
Everything else — the illustrations, stylesheets, and the animation libraries behind the line-art effects — is served from our own server. There are no social-media widgets, embedded videos, chat widgets, booking widgets, or advertising networks on this site.
05How we use your information
We use what you send us in order to:
- respond to your enquiry and arrange an introductory call;
- run a conflict-of-interest check before we can consider acting for you;
- discuss the scope and fee of a possible Compliance Review;
- carry out the Review, if we go on to be engaged;
- comply with our legal, regulatory, and professional obligations.
We do not use it to send you marketing you did not ask for.
06Consent to electronic communications
How this works in practice. We ask for your agreement to text messages on the contact form itself, through two separate tick-boxes that start unticked — see section 7. Ticking them is entirely optional, and nothing on this website makes text-message consent a condition of contacting us or of any service we offer. The clause below sets out what you are agreeing to when you do give that consent.
By providing your email address and mobile telephone number, you expressly agree that we may send you communications related to your account, our services, and your transactions, including notices, updates, and promotional messages. These communications may be delivered by email, SMS text message, or other electronic means.
You acknowledge and agree that:
- You are the owner or authorized user of the mobile number and email address you provide;
- You consent to receive automated, prerecorded, or nonautomated text messages and emails from us;
- Message and data rates may apply for SMS communications, depending on your mobile carrier;
- Your consent to receive electronic communications is voluntary and is not a condition of purchasing any product or service; and
- You may opt out of email communications at any time by using the “unsubscribe” link in any email, and you may opt out of text messages by replying STOP to any message we send.
After you opt out, you may still receive nonmarketing communications required for account servicing, fraud prevention, or legal compliance.
07Text messages (SMS)
We do not send text messages to anyone who has not asked for them. If you would like texts from us, the contact form carries two separate tick-boxes for it. Both are optional, both start unticked, and the form can be submitted without ticking either one. Consent to receive text messages is never a condition of contacting us, of receiving a quote, or of becoming a client. You may tick one, both, or neither, and we will reply either way.
The two boxes cover different things. They are worded on the form exactly as follows:
- Non-marketing texts. “I consent to receive non-marketing text messages from Cantatore Law PLLC DBA Safe Harbor about appointment reminders and confirmations, order and delivery updates and service updates. Message frequency varies. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.”
- Marketing texts. “I consent to receive marketing text messages, about special offers, discounts, and service updates, from Cantatore Law PLLC DBA Safe Harbor at the phone number provided. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.”
Message frequency. Message frequency varies, and depends on what you have asked us for and on the progress of your matter. We keep it to a minimum.
Cost. Message and data rates may apply, depending on your mobile plan and carrier. We do not charge you anything for the messages themselves.
How to stop. Reply STOP to any text message from us and we will stop texting that number. Reply HELP for assistance, or contact us using the details in section 14. You can also withdraw your consent at any time by emailing us. Stopping texts does not affect your ability to reach us by any other means, and does not cancel anything else you have asked us for.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Who your mobile number is shared with. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third party for any purpose other than delivering the messages you asked for — our messaging provider transmits them on our behalf and may not use your number for its own purposes. Nothing in section 8 below permits us to do anything else with your mobile number or with your consent.
What we record when you tick a box. So that we can demonstrate that your consent was genuinely given, we record which boxes you ticked, the date and time, the version of the wording you were shown, the page you were on, and the IP address the form was sent from. That record is kept for as long as we may need it to evidence your consent, and is used for no other purpose.
08Sharing
We do not sell, rent, or trade personal information, and we do not share it with advertisers or data brokers. We will disclose information only:
- to service providers who help us operate the practice — for example our email provider — and who are bound to protect it;
- never your mobile telephone number or your text-message consent for any third party's marketing or promotional purposes — see section 7;
- within Cantatore Law PLLC, where your needs extend beyond compliance and another part of the firm can help;
- where you have asked or authorized us to;
- where we are required to by law, court order, or the rules of a regulatory or professional body;
- where disclosure is necessary to establish, exercise, or defend legal claims.
09How long we keep it
If your enquiry does not lead to an engagement, we keep the correspondence only as long as we reasonably need it — principally so that we can run accurate conflict-of-interest checks in future — and then delete it.
If you engage us, we retain your file and the materials you submit for the Review in accordance with our professional record-keeping obligations in New York and the terms of our engagement letter.
10Security
This website is served over an encrypted HTTPS connection. We take reasonable technical and organizational measures to protect the information we hold. No method of internet transmission or electronic storage is completely secure, however, and we cannot guarantee absolute security — which is why we ask you not to send sensitive material by email before an engagement is in place.
11Your choices and rights
Because we only hold what you send us, the simplest control is the most effective one: you decide what to tell us, and when.
You may contact us at any time to ask what information we hold about you, to ask us to correct it, or to ask us to delete it. We will honour such requests to the extent our professional and legal record-keeping obligations allow.
Depending on where you live, you may have additional statutory rights — for example under the California Consumer Privacy Act, or under the UK and EU General Data Protection Regulation. We will honour any right that applies to you. To exercise any of them, write to us using the details in section 14. We will not discriminate against you for making a request.
For clarity: in the last twelve months we have not sold personal information, and we have not shared personal information for cross-context behavioural advertising.
12Children
This website is intended for business owners and professionals. It is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has sent us personal information, please contact us and we will delete it.
13Changes to this policy
We may update this policy from time to time. The version published on this page is the version in force, and the "last updated" date above tells you when it last changed.
14Contact us
For any question about this policy, or to exercise any of your rights:
Safe Harbor Compliance Services
A division of Cantatore Law PLLC
641 Lexington Avenue, 15th Floor
New York, NY 10022
212-634-6369 ext. 6368
francina@cantatorelaw.com
See also our Terms & Conditions.