Legal
Terms & Conditions
The ground rules for using this website — written the way we write everything else here.
The short version. This website is general information, not legal advice. The Compliance Review itself is legal work — but the relationship only begins when we've both signed an engagement letter. Until then, please don't send us anything confidential.
01Who we are
Safe Harbor Compliance Services is a division of Cantatore Law PLLC, a professional limited liability company organized under the laws of the State of New York, with offices at 641 Lexington Avenue, 15th Floor, New York, NY 10022 ("Safe Harbor", "we", "us" or "our").
Our attorneys are admitted to practise in the State of New York.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the site.
02Attorney advertising
This website may constitute attorney advertising under the rules of the New York courts and the New York Rules of Professional Conduct.
Prior results do not guarantee a similar outcome. Any description of past matters or client experiences is not a promise or prediction about your situation.
03The website is not legal advice
It is worth being precise about this, because the distinction matters.
The Fixed-Fee FTC & E-Commerce Compliance Review is legal work. When you engage us for it under a signed engagement letter, you receive legal counsel from a law practice, within an attorney–client relationship, and your materials and our report are covered by attorney–client privilege.
This website is not. The pages, service descriptions, FAQs, and general guidance published here are for information only. They are not legal advice, they are not tailored to your business, and you should not act or refrain from acting on the basis of them without engaging us or another qualified attorney.
04When an attorney–client relationship begins
Browsing this site, submitting the contact form, emailing us, or taking a free introductory call does not create an attorney–client relationship.
That relationship begins only when we have completed a conflict-of-interest check, we have expressly agreed to act for you, and you and we have signed a written engagement letter setting out the scope of the work and the fee.
05The free call
The introductory call offered on this site is a short conversation to understand your business, discuss where compliance risk may sit, and decide together whether the Review is the right next step. It carries no fee and no obligation on either side.
It is not a substitute for the Review, it is not a legal opinion, and it does not create an attorney–client relationship.
06Please don't send confidential information yet
Information you send us before an engagement letter is signed may not be privileged or confidential, and could limit our ability to act for another client whose interests conflict with yours.
When you first make contact, please give us only your name, your contact details, and a general description of your business and what you would like to discuss. Wait until the engagement is confirmed in writing before sending materials, contracts, or anything sensitive.
Email and internet communications are not inherently secure, and we cannot guarantee the confidentiality of a message sent to us over the internet.
07Fees and scope
Where this website describes the Review as fixed-fee, that describes how we price the engagement: the fee is agreed and stated in the engagement letter before work begins, and it does not change unless you ask us to expand the scope in writing.
Figures shown on this site are indicative and describe our standard offering. They are not a quotation or a binding offer. The applicable fee and the precise scope of work — including anything treated as an add-on, such as privacy-policy drafting — are set only in the signed engagement letter.
Matters expressly outside the scope of the Review are listed on our Services page. Where your needs extend beyond compliance, our parent firm, Cantatore Law, may be able to help under a separate engagement.
08No guarantee of regulatory outcomes
We will give you a thorough review of your compliance risk and clear, practical recommendations for reducing it.
But no attorney can guarantee a regulatory outcome, and we do not. We identify risks, explain the applicable FTC guidance, and recommend specific steps. We cannot guarantee that a regulator will agree with any assessment, that no enquiry or action will ever be brought, or that your business will be found compliant. Compliance is an ongoing responsibility that rests with you, and the law and its enforcement priorities change over time.
09Your use of the site
You agree to use this website only for lawful purposes, and in particular not to:
- use the site in any way that breaches any applicable law or regulation;
- attempt to gain unauthorized access to the site or the systems that host it;
- introduce any virus, malware, or other harmful material;
- scrape, harvest, or systematically extract content, except for standard search-engine indexing;
- use the site or its contents to train or develop any machine-learning or artificial-intelligence system without our prior written permission;
- misuse any contact details published here to send unsolicited commercial messages.
10Intellectual property
All content on this website — its text, design, layout, and the hand-drawn illustrations throughout — is owned by or licensed to Cantatore Law PLLC and protected by copyright and other intellectual property laws. "Safe Harbor Compliance Services" and its anchor and lighthouse marks are service marks of Cantatore Law PLLC.
You may read and print pages for your own reference, and link to them freely. You may not republish, adapt, or commercially exploit any part of the site without our written permission.
11Links to other sites
This site links to our parent firm, Cantatore Law, which we operate. Any other links to third-party websites are provided for convenience only; we do not control or endorse their content, and your use of them is at your own risk and subject to their own terms.
12Availability and disclaimers
We provide this website "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free.
13Limitation of liability
To the fullest extent permitted by law, Cantatore Law PLLC and its members, attorneys, employees and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with your use of — or inability to use — this website.
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for fraud, or any liability arising under the New York Rules of Professional Conduct. Liability in respect of legal services we actually perform for you is governed by our engagement letter, not by this page.
14Text messages (SMS)
This section applies if you ask us to send you text messages.
Opting in. Our contact form carries two optional tick-boxes — one for non-marketing messages (appointment reminders and confirmations, order and delivery updates, and service updates) and one for marketing messages (special offers, discounts, and service updates). Both start unticked. You do not have to tick either one in order to send the form, to speak to us, or to become a client: consent to receive text messages is voluntary and is not a condition of purchasing any product or service. If you tick neither, we will not text you.
Message frequency. Message frequency varies for non-marketing messages, and may vary for marketing messages.
Cost. Message and data rates may apply, depending on your mobile plan and carrier. We do not charge you for the messages themselves.
Help and opting out. Reply HELP to any message for assistance, or contact us using the details in section 18. Reply STOP to any message to opt out — we will send a single confirmation that you have been unsubscribed and will then stop texting that number. You may also withdraw your consent at any time by emailing us. Opting out of one category does not opt you out of the other; reply STOP to both, or tell us, if you want all texts to stop.
Carriers and delivery. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and messages may not be supported on every carrier or handset.
Your number. By ticking a box you confirm that you are the owner or authorized user of the mobile number you give us, and you agree to tell us if that number changes or is reassigned to someone else. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Section 7 of our Privacy Policy sets out in full how we handle your mobile number and your consent.
Text messages are not legal advice. Nothing we send you by text message is legal advice, and exchanging text messages does not create an attorney–client relationship. Please do not send confidential or sensitive information by text message.
15Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
16Changes to these terms
We may revise these Terms & Conditions at any time by updating this page. The version published here is the version in force, and the "last updated" date above tells you when it last changed.
17Governing law
These Terms & Conditions, and any dispute or claim arising out of or in connection with them, are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. You agree that the state and federal courts located in New York County, New York shall have exclusive jurisdiction over any such dispute.
18Contact us
Safe Harbor Compliance Services
A division of Cantatore Law PLLC
641 Lexington Avenue, 15th Floor
New York, NY 10022
212-634-6369 ext. 6368
francina@cantatorelaw.com
See also our Privacy Policy.